New for 2008
Your care management solutions are only a click away with the advanced, evidence-based Care Guidelines. Milliman continues to improve in 2008, with expanded content and progressive software workflow tools to make your team more effective and efficient. Put new workload-automating interactive technologies, expanded clinical products and innovative tools to work for you.
Expanded Outpatient Authorization Criteria and Tools
Twenty one new Ambulatory Care authorization guidelines cover procedures, diagnostic tests, imaging studies and injectables. Imaging criteria now include seven CT angiography guidelines, and 12 new injectable guidelines have been added.
Expanded Training, Including On-demand
On-demand training, coming this year, will provide users with a convenient, interactive, module-based approach to learning basic guideline applications. Expanded training opportunities in 2008 will include advanced training content, monthly web-based sessions for medical directors hosted by our physician editors, and more than 200 scheduled web seminars.
More Flexible, Interactive Software
Interactive CareWebQI® software can now be locally installed and integrated with other systems, documenting interaction in permanent records. Also, guidelines can now be modified – and variance categories, discharge status and levels of care customized – to fit local resources, practice patterns and protocols. Finally, the latest version of CareWebQI makes all seven Care Guidelines products interactive.
Behavioral Health Management
The new Behavioral Health Guidelines include 15 guideline groups, each containing detailed criteria for five levels of care, including admission and discharge. They help to integrate behavioral health with other in-house medical management and avoid inappropriate care and under-diagnosis.
Chronic Patient Materials in Spanish
The easy-to-understand Chronic Care Guidelines fourth-grade-level patient education material now is available in Spanish, to serve even more members.
Access to Outpatient Evidence Summaries
Evidence Summaries enhance access to clinical evidence cited in Ambulatory Care criteria. These interpretative synopses of best-practice evidence explain the basis for key authorization guideline statements.
New Inpatient Guidelines and Education Information
The Inpatient and Surgical Care product adds a number of new guideline topics, including shoulder arthroplasty and central venous catheter complications. In addition, content is enhanced for healthcare providers to develop education and information programs for patients.
Broader Handheld Content
With the addition of Recovery Facility Care and Home Care, five products are now available for handhelds, allowing users access to the latest content at the patient’s bedside.