What are the advantages of using the Care Guidelines rather than traditional symptom-based criteria?

Milliman Care Guidelines uses a diagnosis-based approach; Care Guidelines products are organized by diagnoses or diagnostic groups such as community-acquired pneumonia or substance abuse disorders. Another approach is traditional symptom-based criteria, organized by manifestations of illness such as symptoms, behaviors, or functional deficits. Advantages of a diagnosis-based approach include:

  • It outlines disease-specific best practices such as timing of antibiotic therapy for community-acquired pneumonia or surgical procedures.
  • It provides disease-specific length of stay benchmarks (Goal Length of Stay).
  • It provides greater depth of content employing a larger evidence base.
  • It is useful in managing recovery delays.
  • It promotes consistent, proactive care management, not simply a snapshot.
  • It stimulates questions:
    • “Is plan of care in place?”
    • “Is the patient making progress toward the goal?”
    • “What additional services does the patient require?”
    • Not simply “Does the patient meet criteria?”
  • Users require greater sophistication because of greater depth of content and longitudinal approach to care.
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