Milliman Care Guidelines • Client Forum • 2009 • Miami, Florida

workshops and product overviews

breakout sessions

keynote speakers

activities and networking events

area attractions

continuing education

commercial support

trainer certification exam

Workshops

Denotes session that qualifies for CNE credits.

Basic Training Workshop

Mindy Lazor, RN, BSN, CCM, RN-BC, CCP, Julie Arotin, MS, RN, CCP, and Sandy Silberman, RN, CCM, CCP, Milliman Care Guidelines

This workshop is designed to provide maximum 'hands on' learning. Through the use of clinical cases, participants will learn to effectively and efficiently apply the guidelines to inpatient case management, concurrent review, discharge planning, outpatient case management, and pre-certification. New and experienced users alike will develop a solid working knowledge of the guideline products. Come learn new skills or sharpen the skills you already have. Start this year's Client Forum off right by spending an afternoon with the Milliman Care Guidelines Clinical Training Team! Bring your challenging cases and situations for real time problem-solving and working the guidelines demonstrations.

Milliman Care Guidelines Product Overview

Louise Bower, BS, RN, Milliman Care Guidelines

Get an introduction and overview of each product in the Milliman Care Guidelines, which are used in the care of more than one in three Americans. Product Consultant Louise Bower, RN, demonstrates the key features and appropriate application of the Care Guidelines, and focuses on the unique aspects and important sections of each product. She will also demonstrate the easy-to-use Care Guidelines interactive software, CareWebQI^®.

Medical Director Training Workshop

Alan Greenfield, MD, MBA, Debbie Jepson, RN, CCP and Jim Schibanoff, MD Milliman Care Guidelines; John Semmens, MD, Milliman, Inc.

Learn how today's healthcare industry leaders are applying evidence-based medicine to increase patient safety, improve organizational efficiency, and provide better quality care.

Time	Presenter	Topic	Details
2:00-2:05	Debbie Jepson, RN CCP Clinical Trainer, Instructional Design	Introduction Review of Learning Objectives and CME Eligibility Criteria	At the end of this session, participants will be able to: Describe the key components of the Care Guidelines Define the role of the evidence base in medical and care management decision-making Identify best practices for searching for and navigating 13th Edition guideline content Describe how to apply the Care Guidelines to a variety of clinical cases
2:05-2:10	James Schibanoff, MD Editor-in-Chief	Welcome
2:10-2:30	James Schibanoff, MD Editor-in-Chief	Key Features of Milliman Care Guidelines for Medical Directors	The use of clinical evidence in the development of Milliman Care Guidelines
2:30-3:00	Alan Greenfield, MD Editor	Evidence-based Decision Making	A practical approach to the use of Milliman Care Guidelines
3:00-3:30	Debbie Jepson, RN CCP Clinical Trainer, Instructional Design	Search and Navigation in the 13th Edition	Demonstration of new features and content in the 13th Edition
3:30-3:45	Break
3:45-5:15	John Semmens, MD Healthcare Consultant Milliman, Inc	Case Studies Using the 13th Edition	Using Care Guidelines to manage specific medical conditions or surgical procedures
5:15-5:45	Alan Greenfield, MD Editor	Continuum of Care Case Study	Using Care Guidelines to manage a patient through the continuum of care
5:45-6:00	Debbie Jepson, RN CCP Clinical Trainer, Instructional Design	Training Evaluations
	Alan Greenfield, MD Editor	Monthly Medical Director Symposia
	John Semmens, MD Healthcare Consultant	Break-Out Session: Difficult Cases
		Adjourn