workshops and product overviews

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keynote speakers

activities and networking events

area attractions

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trainer certification exam



 

Keynote Speakers

Overtreated: The Broken Economics of U.S. Healthcare

Shannon Brownlee


Shannon Brownlee

Shannon Brownlee uncovers a health care system that wastes a staggering amount on costly treatments that do little to improve our health -- and which may actually be dangerous. (She estimates about a third of every dollar, about $700 billion a year, is wasted). She looks at how well-insured Americans get more high-tech treatment than they need -- enriching the doctors, hospitals and medical companies who provide it, but driving up the costs of health care for everyone. What can be done about this? Why does our health care system rank in the bottom third of developed nations, even though we spend on average twice as much as any other developed country? Brownlee outlines practical ways to control costs, improve quality of care, increase hospital efficiency, and strive toward coverage for all: nothing less than an intelligent way forward for our ailing system. By 2082, she reminds us, health care will eat up half of the GDP. It's not too early to prevent this from happening.

The Richard L. Doyle Award For Innovation and Leadership in Healthcare

Sherrie Dulworth, BSN, CPHRM, Milliman Care Guidelines, Dr. Richard L. Doyle and Grand Recipient

This session will feature the award presentation for the first annual Doyle Award winner. The purpose of the award is to recognize our clients who are leaders and innovators and whose use of the Care Guidelines demonstrates support of the Milliman Care Guidelines vision, "to advance the delivery of optimal healthcare." The award winner will provide an overview of their winning submission.

Health Literacy: What Is It and What Can We Do About It?

Paul Smith, MD, University of Wisconsin


Paul Smith

Literacy level as a determinant of health has largely been ignored by health care systems and clinicians until recent years. The 2003 National Assessment of Adult Literacy conducted by the federal government estimates that 11 million adults are non-literate in English, 30 million adults have below basic literacy skills and 63 million adults have basic literacy skills. 104 million adults have difficulty reading a bus schedule or writing a simple letter.

Dr. Smith will review the definitions of literacy and health literacy, and the magnitude of the problem in the United States. He will discuss how low literacy impacts health and health care. He will also discuss methods to identify people with increased risk of low literacy, how to improve verbal communication and issues to consider when reviewing or creating documents for low literate adults.




Kathleen Passanisi



Humor At Work – Laughter as a Profit Center

Kathleen Passanisi, CPAE, PT, CSP

A sense of humor is a valuable asset for shifting perspectives, improving health, and learning to live in a spirit of joy. In the workplace, the right kind of humor can improve morale, enhance customer service and bolster the bottom-line. Learning to see comedy instead of tragedy in life’s daily events is a great stress management tool. It’s free, it’s easy – and it’s a lot more fun than you think!